I have been reading and researching what has been written about the future of work and how we can prepare and be ready to adapt. I am going to use a gross over-simplification of business as demand meeting supply. In this simple definition, I look back at talent shortages or surpluses I have lived through, and see them all as moderate adjustment of talent demand and supply.
Implementing Customer Success within HR Services
Here is a webinar, where my experience building customer success into the primary customer-relationship role at Axios HR was featured by Tracey Wik at GrowthPlay.
Assessing for Growth Roles
I am a big fan of frameworks. They help me make sense of things and remember complex ideas. I think that is why assessments appeal to me and so many other business leaders. There is a $2 Billion dollar assessment market and it is growing. These tools help us make sense of the squishy soft-skills part of the work.