Here is a webinar, where my experience building customer success into the primary customer-relationship role at Axios HR was featured by Tracey Wik at GrowthPlay.
Implementing Customer Success within HR Services
Interviewing Epiphanies
I had the opportunity to attend a session on hiring at Prism HR Live, the user conference for our HR software. The speaker was Francis J. Flynn, The Paul E. Holden Professor of Organizational Behavior at Stanford University. His talk focused on analytics work done by Google on their hiring process.
Assessing for Growth Roles
I am a big fan of frameworks. They help me make sense of things and remember complex ideas. I think that is why assessments appeal to me and so many other business leaders. There is a $2 Billion dollar assessment market and it is growing. These tools help us make sense of the squishy soft-skills part of the work.
